More
Homepage logo 1

US Synthetic

Invoicing Change Required for All Suppliers

Better Visibility and Reduced Processing Times with US Synthetic

.

Click here to Supplier Login
Click here to Activate Account 

Getting Started:

Step One - Change Your Billing Address

The first change will be to update the US Synthetic billing address. We will no longer be accepting invoices at the current billing address.

SENDING INVOICES TO ANY OTHER ADDRESS WILL CAUSE DELAYS.

New Billing Address:

US Synthetic
P.O. Box 3025
Orem, UT 84059

Step Two - Activate Your Account

Go to the Supplier Activation page

Enter the Priority ID and Password that was given to you on the letter you have received from US Synthetic and click “next.”  If you do not have this letter handy please call 801-877-5880 to speak to a supplier service specialist who can assist you. Follow the prompts to complete the activation process. See the video below for a demonstration on how to activate your account:


Step Three - Required Information on all Invoices

The following information is required on all invoices to ensure timely payments:

  • Invoice Date
  • Item & Description
  • Quantity
  • Price
  • PO Number (if applicable)
  • Payment Terms
  • Tax (if applicable)
  • Shipping (if applicable)

Step Four - Submit Invoices for Approval and Payment

Once you have activated your account, you are ready to submit invoices to US Synthetic

Submission Options:

1.) Online Invoice Entry: Flip purchase orders into an invoice or enter Non-PO invoice directly online. Once activated, you can start submitting invoices online.

2.) Upload a File of Invoices Online or Automatically: You can also submit files of multiple invoices online or via FTP (large volumes).

– Multiple file formats are supported and include CSV, XML, and EDI. To get started please email [email protected] or call 801-877-5880.

3.) Send a paper invoice: For suppliers who cannot submit electronically using the methods above, the slower methods are also available:

a.) Email PDF invoice to [email protected] (only one PDF attachment per invoice).

b.) Send a paper invoice to the new billing address:

US Synthetic
P.O. Box 3025
Orem, UT 84059

Thank you for your participation and cooperation. We greatly value our business relationship. If you have any questions, please check with your US Synthetic contact or send an email to [email protected]

Sincerely,
Jordan Farr
Corporate Controller


Getting Help: If you need help with the activation process or submitting invoices please email [email protected] or call 801-877-5880.