Changes Required for Invoice Submission

Increased Visibility and Reduced Processing Times with Chromalox

Getting Started:

Step One - Change Our Billing Address

Effective immediately, the billing and invoice delivery addresses for Chromalox have changed. Our preferred invoice delivery method is via the iPayables Invoiceworks Supplier Portal (see Step Two for details) or email. Our preferred statement delivery method is via email. If necessary, invoices and statements can be mailed to the address below.


New Billing Address and Invoice Delivery Address:

P.O. Box 3050
Orem, UT 84059

New Email Address for Invoices and Statements:

[email protected]

Step Two - Activate Your Account

Go to the Supplier Activation page.

Enter the Priority ID and Password that was provided in the invitation letter and click “next.” If you do not have your Priority ID and Password, please call 801-877-5880 to speak to a Supplier Service Specialist for assistance. Follow the prompts to complete the activation process. For a demonstration on how to activate your account, view the video below.


Step Three- Submit Invoices for Approval and Payment

Once you have activated your account, invoices can be submitted directly through our Supplier Portal.

Submission Options:

1) Online Invoice Entry: Flip purchase orders into an invoice or enter non-purchase order invoices directly. (Account activation required, see Step Two).

2) Upload a File of Invoices Online or Automatically: Multiple invoices can be submitted online or via FTP for large volumes. Multiple file formats are supported that include: CSV, XML, and EDI. To get started, please email [email protected] or call 801-877-5880. (Account activation required, see Step Two).

3) Send a paper invoice: For suppliers who cannot submit electronically by the methods above, other methods are also available:

A) Email PDF invoices and statements to: [email protected] (please provide one invoice per PDF attachment).

B) Send paper invoices and statements to our new billing address:

P.O. Box 3050
Orem, UT 84059

Thank you for your cooperation and participation. We value our business relationship and believe these changes will be mutually beneficial and create efficiencies for our companies. Please contact us at [email protected] with any questions or concerns.

Need Assistance?

If assistance is required with the activation process or submitting invoices, please email [email protected] or call 801-877-5880.