Invoicing Change Required for All Suppliers

Better Visibility, Efficiency and Partner Satisfaction with CHRISTUS Health

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Welcome to the CHRISTUS Health iPayables Supplier Portal. We are excited to implement new technology that leverages electronic (paper-less) processing. There are many benefits to joining our Supplier Portal:

Most timely submission of invoices – other submission methods involve mail and processing times

Visibility to invoice status – confirmation that your invoice has been successfully submitted for matching (PO invoices) or approvals (non PO invoices).

Cost savings – on printing and postage fees

Invoice payment information

The iPayables Supplier Portal is currently available for the following locations:

CHRISTUS Health Corporate Office
Good Shepherd Health System
St. Michael Health System
Spohn Health System
Santa Rosa Health Care Corporation
Children’s Hospital of San Antonio
Southeast Texas Health System
St. Frances Cabrini Health System
Shreveport Bossier Health System
CHRISTUS Ochsner Southwestern Louisiana
St. Joseph Village
CHRISTUS Physician Group/CHRISTUS Pediatric Physician Group
CHRISTUS Santa Rosa Hospital San Marcos (formally Central Texas Medical Center
Trinity Mother Frances Health System

The following locations are expected to come onboard soon:

St. Vincent Health System
- Invoices should be sent to [email protected] until further notice.

If it is your first time here, please activate your account below. If you have already activated your account, simply Login to begin uploading invoices.

Click here to Supplier Login

Click here to Activate Account

Instructions for Activating your Account & Submitting Invoices:

Step One- Activate Your Account

Go to the Supplier Activation page

Click the activation link below to get started. Enter the Priority ID and Password that was given to you on the letter you have received from CHRISTUS Health and click “next.” If you do not have this letter handy please call 727-441-8228 to speak to a supplier service specialist who can assist you. Follow the prompts to complete the activation process. See video #1 (below) for a demonstration on how to activate your account.

Go to Activate Account

If you have already activated your account then click here to Login

Step Two - Submit Invoices for Approval and Payment

Once you have activated your account, you are ready to submit invoices to CHRISTUS Health.

Submission Options:

1) Online Invoice Entry: Flip purchase orders into invoices or enter Non-PO invoice directly online. Once activated, you can start submitting invoices online.

Invoices for CHRISTUS Health should be entered into their existing iPayables platform at the following link until further notice.

2) Upload a File of Invoices Online or Automatically: You can also submit files of multiple invoices online or via FTP (large volumes). Multiple file formats are supported and include CSV, XML, and EDI. To get started please email [email protected] or call 801-224-8300 and press option 2.

Click here to Login

Changes to your vendor profile should be made within our Lavante application.

Frequently Asked Questions

Where do I update my organization’s profile?

Changes to your vendor profile should be made within our Lavante application. Examples of updates to your vendor profile include:
- Change in Business Name or Address
- Updating Remittance Information
- Updating Contract Information
- Uploading tax related documents such as your W-9
- Change in Payment Method

*For additional support regarding the Lavante application, please contact [email protected]

Should invoices be submitted to both the Supplier Portal and email?

Invoices should only be submitted via one channel: Supplier Portal, email, or PO Box.

I have traditionally sent invoices directly to my contact at the facility. What should I do now?

For the most timely submission and visibility of your invoices, please submit via the Supplier Portal or email. Feel free to copy your contact at the facility so that they have the information also.

I have submitted my invoice. When should I expect payment?

Payment is distributed based on the invoice date and your payment terms. Please keep in mind invoices are not available for payment until a three way match is achieved (for PO invoices) or it has been approved by a CHRISTUS Health associate with the appropriate approval authority.

How can my organization get paid more quickly?

There are various ways that your organization can help expedite the payment process:
- For PO related invoices, ensure that your invoice agrees with the Purchase Order. If not, contact the Buyer immediately for discrepancy resolution.
- For non-PO related invoices, ensure that your invoices note the Location number (5 digits) and Department number (4 digits). This will ensure the invoice is routed to the correct approver.
- Review your payment type and consider an electronic payment method that eliminates postage time.

Our organization does not wish to utilize the iPayables Supplier Portal. Where should we submit our invoices?

Invoices may be emailed to [email protected]. Ensure each PDF represents only one invoice and does not exceed 5MB in size OR
Invoices may be mailed to the following address:

CHRISTUS Health [Facility Name] Location # (5 digits) Department # (4 digits)*
PO Box 3065
Orem, UT 84059

*Location and department numbers assist in the approval workflow of your invoice. The CHRISTUS Health associate placing the order can provide this information.

Getting Help

If you need any assistance with the activation process or submitting invoices please email [email protected] or call 801-224-8300. For all other questions, please contact CHRISTUS Health Vendor Relations at [email protected] or call 469-282-2158