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Case Studies

Case Study – No Supplier Fees e-invoicing with Dynamic Discounting
Client: World's largest restaurant company
Company Size (in Annual Revenues): $11.3B

The world's largest restaurant company had dramatically reduced expenses and begun to capture discounts when they implemented a solution from one of iPayables competitors. However, when that provider was unable to meet specific needs of the company and then started charging suppliers, the company knew they needed to migrate to a better solution.

The transition to iPayables InvoiceWorks was smooth and easier than anticipated. With improved workflow functionality over the previous system, approval times have been reduced and benefits from dynamic discounting have increased. Supplier relations are strong and the company describes being able to continue to offer the solution to suppliers free of charge as 'crisis averted'.

With a lower cost than the previous solution, expanded functionality, and the all-inclusive supplier services offered by iPayables, the company is on track to capture and additional $3M in additional savings beyond the previous solution's savings over the next three years.

Goal: Migrate to a "No Supplier Fees" solution, increase supplier participation
Results: Smooth transition to iPayables InvoiceWorks (No Supplier Fees!), additional $3M savings from lower cost and increased supplier participation.

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Case Study – Affordable Midmarket Electronic Invoicing
Client: Software Developer of Rock Video Games
Company Size (in Employees): 200

A developer of some of the most popular video games ever produced, this company was faced with the decision to add employees to their payables department, or invest in payables automation with iPayables.

The decision to use iPayables InvoiceWorks for electronic invoicing and automation meant they didn't have to hire three additional employees. They were able to implement iPayables InvoiceWorks with the total first year costs being less than one half of one salaried employee.

While cost containment was important, the greater benefit was complete and immediate visibility into all invoices. While most invoices are submitted electronically by suppliers, those remaining paper invoices are sent by suppliers to a special PO Box where within hours they are transformed into electronic copies.

Goal: Avoid growing a bureaucracy to keep costs low and processes visible.
Results: Savings of $150K per year, scalable without additional costs, fully automated and complete visibility.

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Case Study – Centralized Control with Automated Efficiency
Client: America's Largest Traditional Grocery Retailer
Company Size (in Employees): 338,000

Challenged with a broad base of locations and employees, this company needed to reduce cost and delays associated with paper processing while maintaining centralized control. They had already utilize EDI for much of the transaction volume, but was having difficulty reaching smaller suppliers and those suppliers that required more attention in invoice processing.

The company implemented iPayables InvoiceWorks in 2002 and has seen significant savings every year. Invoice Search and Workflow allow the thousands of employees who need to see their invoice information while maintaining business rules and controls centrally.

Cost reduction per invoice has been quantified at over $3.00 in savings per electronic invoice that is processed through InvoiceWorks.

Goal: Reduce costs, maintain centralized control.
Results: Millions in cost savings since implementing in 2002 with increased control and visibility.

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Case Study – Electronic Invoicing and Payment for Efficiency and Visibility
Client: One of the World's Largest Media Conglomerates
Company Size (in Annual Revenues): $13B

Paper signatures were the enemy at this company. Extremely complex approval processes that required multiple and various signatures created difficulties in knowing where invoices were in the process. Approval times were lengthy. The company implemented iPayables InvoiceWorks for both electronic invoicing and payment.

With full visibility, approval processes were able to be simplified and with automated workflow, approval times dropped to a few days. Seventeen employees were no longer needed in invoicing processing and were reallocated.

Goal: Eliminate paper and paper signatures, eliminate poor processes, gain full visibility.
Results: Mission accomplished. Plus added bonus of 17 employees reallocated.

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Case Study – Using Automation to Survive Economic Downturns
Client: World's Largest Airline
Company Size (in Annual Revenue): $28B

Economic changes left the accounts payable department with half of its normal staff, but with the same workload. Implementing iPayables InvoiceWorks with electronic invoice, workflow and payment quickly brought the situation back under control. Full visibility into the approval and payment process increased supplier confidence and the fast approval times provided critically needed precise cash flow forecasting. iPayables payment tools facilitated quick payment to suppliers while enabling extended terms for the company, opening a previously unavailable reserve of working capital at a critical time in the company’s history.

A high profile corporate project, the highly visible automation of invoice processing allowed the payables group to lead company culture in accepting efficiency gains that restored the company to a path of profitability.

Goal: Survive a headcount reduction of 50%, keep supplier confidence.
Results: Full automation fulfilled demand and then some. Additional resources were able to be reallocated after full implementation. Supplier confidence was restored. Additional working capital was made available through iPayables payment tools.

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A strong focus on vendor adoption and support produces results.